If you can’t find the answer to your question below, please contact us via our contact page.

Its my first time playing Bingo – What do I do?

First time, no problem! When you visit your local club the staff on hand will help you with anything you need. Once you have joined up, for free, as a Winners member, the staff will show you where to go to get all your bingo books, drinks, foods, and even how to play the game.

Do I have to be over 18 to play in your club?

Yes you do have to be over 18 to play in any of our Winners clubs. Please note: We operate a ‘Think 25’ Policy, which means that we may need to see Proof of Age and ID along with your membership card in order to allow entry to the club.

I am not receiving any mailings?

If you aren’t getting any mail from us, we need to check that your contact details are correct so head to your local club or call us and we will check/update your details.

How do I play Bingo?

The game is presided over by a caller, whose job it is to call out the numbers and validate winning tickets. They will announce the prize or prizes for each game before starting. The caller will then usually say “Eyes down” to indicate that he is about to start. They then begin to call numbers as they are randomly selected by an electronic random number generator (RNG).

The different winning combinations are:

  • Line – covering a horizontal line of five numbers on the ticket.
  • Two Lines – covering any two lines on the same ticket.
  • Full House – covering all fifteen numbers on the ticket

As each number is called, players check to see if that number appears on their tickets. If it does, they may mark it with a felt pen or special marker called a “dabber”. When all the numbers required to win a prize have been marked off, the player shouts in order to attract the caller’s attention. There are no formal rules as to what can be shouted, but most players will shout “Yes” or “Bingo”. Some players may also choose to shout “Line” or “House” depending on the prize, whilst others choose to shout “house” for any win (including a line or two lines), players may use any other call to attract the caller’s attention (should they wish). The last number called must be on the winning ticket. A member of staff will then come and check the claim.

Purchasing tickets

When players first arrive at the venue they can buy a book of tickets. Players generally buy their Main Session first, followed by any flyers such as early and Late sessions and special tickets.

Electronic bingo

Most bingo clubs in the UK now offer electronic bingo. This allows players to purchase more than the standard 6 tickets per game, thus increasing their chances of winning. Customers purchase ‘bingo packages’, consisting of a certain number of tickets for each game, as well as extra flyers or special tickets such as National Bingo Game tickets. The electronic terminal on which the game is played automatically marks the numbers off the tickets when each number is called. It then orders the tickets so that the best tickets in play can be seen on the screen. This allows players to purchase a larger number of tickets than they would usually be able to handle from playing on paper.